Executive and Operations Assistant | Administrative Operations Assistant
Personal / Business Virtual Assistant | Junior Bookkeeper
Hello there, I'm Ivy from the Philippines. I'm a Virtual Assistant with over 2 years of experience helping business owners stay organized, keep their finances in check, and support the daily operations so they can focus on growing their business. I support founders with administrative assistance, bookkeeping, accounts payable and receivable, and customer service -- in simple terms, I help keep things running smoothly behind the scenes. You will find me reliable, detail-oriented, and easy to work with, whether it's managing numbers, handling emails, or assisting customers.
Here’s how I help businesses:
Administrative support
Customer service (email, phone and live chat)
Inbox & email management
Calendar management
Appointment setting / appointment scheduling
Coordinating meetings
Bookkeeping
Accounts payable
Accounts receivable
Invoicing & billing
Bank reconciliation
Account reconciliation
Expense tracking
Manage and respond to customer inquiries
Data entry of financial records
Cash flow monitoring
QuickBooks or Zero setup & management
General ledger maintenance
Categorize bank transactions
Financial data clean up & catchup
Financial forecasting
Month-end and year-end closing
Invoicing & billing support
Financial record management
Payment processing
Chart of accounts maintenance
Assist with internal audit preparation
Receipt encoding & documentation
Preparing financial statements & P&L (Profit & Loss)
Prepare balance sheets, income statements, and cash flow statements
Maintain organized and up-to-date financial records
Ensure compliance with accounting standards
Identify opportunities for process improvements
Project coordination
Process documentation & SOP creation
Prepare weekly and monthly performance reports
Tools I'm proficient at:
QuickBooks, Xero, MYOB, SAP, Microsoft Excel (VLOOKUP, Formulas), PayPal, Monday, Asana, SharePoint, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), OneDrive, ChatGPT, Grammarly, Google Gemini, Open AI, Loom, RingCentral, Zoom, Skype, Google Meet, Whatsapp
Why businesses choose to work with me:
Highly organized with strong attention to detail
Friendly, professional & easy to communicate with
Respect confidentiality and deadlines
Excellent communication and time management skills
Strong problem-solving skills and the ability to take initiative
Willingness to learn and adapt in a fast-paced environment
Comfortable working flexible hours and various time zones
Proficiency in Microsoft Excel, Word, or Google Workspace
Send me a message and let’s schedule an interview.
You're looking for a dependable online assistant who treats your business like their own, who won't leave you hanging or ghost you, and someone with the right experience to handle your daily operations and admin tasks -- that's me. I'd love to chat with you.
Office and Administration, Organization, Documentation, Email Management, Executive Assistance, Ecommerce, Sales Support, Data Entry, Attention to Detail, Operation Management, Social Media Management, Social Media Engagement, Post Scheduling, CRM, Google Sheets, Virtual Assistant, Canva, Travel Planning, Market Research, Customer Service, Data Management, Business Management, Customer Support Management, Organization, Problem Solving, Executive Assistance, Calendar Management, Chat Support, Accounting, Online Bookkeeping
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