A dedicated and detail-oriented professional with over 8 years of comprehensive experience in customer service and KYC analysis. Completed up to 2nd year of Bachelor of Science in Information Technology and recently earned a post-diploma certificate in Data Analytics in Alberta, Canada. I have honed my skills in customer interaction, fraud detection, and compliance across various industries including telecommunications, logistics, financial services, and cryptocurrency. Proficient in utilizing CRM software and specialized tools for verification and customer service to ensure exceptional service delivery and accurate verification processes. Seeking a challenging role where I can leverage my extensive experience, technical knowledge, and commitment to excellence to contribute to a dynamic team.