With three years of experience as a customer service representative, I have developed strong communication and problem-solving skills, consistently ensuring customer satisfaction. I am adept at handling high volumes of inquiries efficiently while maintaining a positive and professional demeanor. For the past one and a half years, I’ve taken on a supervisory role, leading a team, managing performance, and providing coaching to improve service quality. My background combines frontline service expertise with leadership experience, making me highly effective in both customer interaction and team management.
