Hello! I am a licensed pharmacist with over three years of experience in retail pharmacy and customer-facing sales. I bring a unique combination of healthcare knowledge and sales expertise, allowing me to communicate clearly, professionally, and with a strong focus on customer trust and satisfaction.
In my role, I handled customer inquiries via calls, SMS, and in-person interactions; conducted follow-ups on prescriptions, refills, order availability, and service updates; and maintained accurate records of transactions and patient interactions. I also managed inventory, monitored stock levels, and coordinated orders and deliveries while strictly following operational and regulatory guidelines. With my background in pharmacy, I am skilled in providing accurate product information using approved guidelines, identifying customer needs, and recommending appropriate solutions—supporting both patient care and sales goals. I am highly organized, detail-oriented, and experienced in documentation, record-keeping, and escalation of sensitive concerns when needed.
I am proficient in MS Office (Word and Excel), Outlook and Gmail, pharmacy POS and inventory systems, and mobile/SMS communication tools. I am eager to apply my healthcare, sales, and administrative skills to a remote role where accuracy, compliance, and customer satisfaction are essential.
