Healthcare customer service professional with hands-on experience supporting health insurance members and providers with benefits verification, claims inquiries, appeals and reconsiderations, pre-certifications, account management, provider participation, accumulator information, and insurance program inquiries. Possesses strong communication, analytical, and problem-solving skills with a commitment to accuracy, compliance, and customer satisfaction. Seeking an opportunity in healthcare administration, where I can leverage my healthcare knowledge and administrative capabilities to contribute to organizational success while continuing professional growth.
