Hi! I'm Ariane Tacuyan, a customer service professional from the Philippines with experience supporting healthcare accounts and providing excellent customer service. I specialize in handling customer inquiries, processing orders, resolving billing concerns, and ensuring every customer has a positive experience.
In my previous role, I assisted customers with ordering incontinence, ostomy, and urology supplies using Shopify and Recharge. I managed order processing, shipment tracking, order modifications, cancellations, rescheduling, billing receipts, and refunds while maintaining accuracy and professionalism.
I'm a fast learner, detail-oriented, and highly adaptable. I work well under pressure, communicate effectively, and enjoy solving problems to help customers quickly and efficiently. I take pride in being dependable, organized, and committed to delivering exceptional service.
I'm looking for a long-term opportunity where I can contribute my skills, continue learning, and become a valuable member of your team. If you're looking for a reliable, customer-focused Virtual Assistant or Customer Service Representative, I'd love the opportunity to work with you.
