Hi! I'm Jessica, a reliable and detail oriented Virtual Assistant with experience in customer service, sales, and customer success.
I started in a BPO environment supporting a US based telecommunications company, where I handled a high volume of customer concerns, resolved account issues including fraud and security, and consistently met strict performance targets. This built my ability to stay calm under pressure, communicate clearly, and solve problems fast.
I then worked as a Sales Representative and Appointment Setter, where I handled outbound calls, qualified leads, and booked appointments. I also managed HubSpot daily to track leads, update records, and keep the pipeline organized. This role strengthened my follow up skills, attention to detail, and ability to keep things moving without constant supervision.
Most recently, I worked as a Magic Executive Assistant in a customer success role. I reviewed and approved leads, checked for accuracy and compliance, and managed a large volume of tasks each day. I also monitored workflows, flagged issues early, and made sure nothing was left pending. I focus on keeping processes clean, organized, and moving forward.
Across all my roles, one thing is consistent. I make sure things get done.
I am comfortable tracking tasks, following up, and working with minimal instructions. I take ownership, stay organized, and make sure deadlines are met without excuses.
My rate is $7 per hour, and I am available for full time work.
If you are looking for someone reliable who can support your business and keep execution moving, I would be glad to help.
