Highly motivated and detail-oriented Virtual Assistant and Customer Service Specialist with over 4 years of experience supporting businesses in administrative operations, client communication, and lead management. Proven ability to manage calendars, handle email correspondence, process invoices, and utilize CRMs like Salesforce and GoHighLevel to streamline workflows and drive results.
Skilled in inbound/outbound call handling, appointment setting, cold calling, and customer support—particularly in the healthcare and sales sectors. Adept at using productivity tools including Google Workspace, Microsoft Office, SharePoint, and QuickBooks.
Recognized for strong organizational skills, a proactive approach, and the ability to adapt quickly to new systems and processes. Committed to providing excellent service and helping teams operate more efficiently.
