I am a detail-oriented and reliable IT Virtual Assistant with experience in Helpdesk Support and Data Entry. I specialize in assisting users with day-to-day technical concerns, managing service tickets, maintaining IT inventories, and handling administrative tasks remotely. My strong foundation in Information Technology allows me to troubleshoot hardware/software issues, support asset deployment, and ensure smooth IT operations.
I am proficient in tools such as ServiceNow, Microsoft Teams, SharePoint, Google Workspace, and Excel. I also have experience in accurate and efficient data entry, database maintenance, and documentation management.
With a strong work ethic and excellent communication skills, I’m committed to providing quality remote support, helping teams stay organized, and ensuring client satisfaction through responsive and efficient service.
