I have a degree of a Bachelor of Science in Computer Science and a diverse background in technical and customer support roles. During my career, I have gained valuable experience:
1. Alorica (-----------): As a technical chat support specialist, I provided efficient support for American email services, honing my technical skills.
2. Teletech (-----------): Excelling as a Customer Service Representative and Technical Support Representative, I developed strong communication and problem-solving abilities.
3. Infosys (-----------): As part of the IT Helpdesk team at Infosys, I managed voice and email support and addressed backlog issues, broadening my IT support perspective.
4. Accenture (2023): Working as a Content Writer at Accenture within an AI company, I gained experience in prompt engineering, adding a unique dimension to my skill set.
My passion for technical and customer support drives my enthusiasm to help individuals and organizations navigate the world of technology. I believe my diverse background foundation makes me a valuable asset to your company.
