A dedicated Information Technology graduate with hands-on experience in IT support, basic networking, and Python programming. Certified in Google IT Support and AI Essentials through Coursera, with additional credentials from Certiport in Python and Networking. Skilled in troubleshooting hardware/software issues, assisting with technical operations, and eager to grow in a tech-driven environment. Passionate about learning, problem-solving, and contributing to IT teams that make a real impact.