I am a General Virtual Assistant specializing in administrative support, customer service, and data management for business owners who need reliable day-to-day support.
I have hands-on experience as a Customer Service Advisor at Concentrix and a Student Support Representative at Teleperformance, where I handled 40 to 60 customer inquiries daily, managed appointment scheduling, and maintained accurate records. I am experienced in email support, chat support, calendar management, data entry, and CRM-style workflows.
Tools and platforms I use include Google Workspace (Google Docs, Google Sheets, Google Drive, Gmail), Microsoft Office (Excel, Word, PowerPoint), Canva, ChatGPT, Grammarly, Gemini, Zoom, Google Meet, Slack, -----------, Notion, Meta Business Suite, and CapCut. I am also willing to learn tools such as HubSpot, Zendesk, and other CRM systems.
I am available for full-time work and can work during US, UK, or AU business hours. I am seeking a long-term position where I can grow with the company and provide consistent support.
I am dependable, detail-oriented, and organized. I follow instructions carefully, meet deadlines, and communicate clearly. I take ownership of my work and make sure tasks are completed accurately and on time.
