With over 9 years of experience in Customer Service and Operations, I specialize in managing high-volume administrative tasks with 100?curacy. As a former Customer Service & Admin Lead at Fore Mobility and an experienced representative for global brands like Uber and Instacart, I have a proven track record of resolving complex billing, logistics, and account issues while maintaining a 95%+ positive feedback rating. I hold a B.S. in Information Technology and am a dedicated, proactive problem-solver committed to ensuring a seamless experience for your team and clients.