I have over 5 years of experience in banking and customer support, handling financial accounts, billing concerns, and customer inquiries with accuracy and professionalism. My background includes working with companies such as JPMorgan Chase & Co., Concentrix, and Capital One. I completed training in QuickBooks and Xero and am currently transitioning into bookkeeping. I hold a degree in Electronics and Communication Engineering and have skills in financial data entry, bank reconciliation, Microsoft Excel, communication, and attention to detail.