I'm a Quality Assurance Analyst and Customer Experience professional with 7+ years supporting global digital platforms and customer-facing operations. My background spans content moderation and QA (Alorica Inc.), customer service (OPPO Mobile Inc.), and appointment setting/lead management (Arthur James Gallery Ltd), giving me a rare mix of skills most VAs don't bring to the table: I don't just handle tasks, I catch errors, enforce standards, and protect your brand's quality before problems reach your customers.
I hold a BS in Computer Engineering, so I'm comfortable with tools, systems, and troubleshooting — not just admin work.
What I can do for you:
Quality assurance audits & process checks
Content moderation & platform compliance
Customer support (email, chat, tickets)
Lead management & appointment setting
General virtual assistance & day-to-day operations support
If you need someone who treats your business like it's their own — reach out.
Verified
