•Knowledgeable in Spreadsheet, Excel, PowerPoint, ZOHO CRM, Ring central, Okta and NICE.
•I’ve been in BPO for 6 years and already equipped with different type of skills and experience.
• I’ve been with Amazon Seller Support for 3 yrs where I assisted seller creating shipment, manage
account, manager orders, advertisement, account health, performance, daily inventory report and payouts.
•I was promoted as a Tier 2 Technical Support with Amazon ring who handled difficult troubleshooting steps with their Ring device.
•Travel Reservation Specialist in Expedia American Express for 6 months who handles booking for hotels, cars, planes and cruise.
•I was also a Fraud Analyst for 6 months who investigates charge-backs.