Results-driven Level 3 IT Engineer and Project Manager with over 6 years of experience in MSP and cybersecurity environments, supporting clients across the US, EMEA, and APAC. Specializes in Microsoft 365, Azure/Entra ID, Intune, and endpoint management, with strong expertise in identity, security, and cloud infrastructure.
Proven ability to operate as a single-point technical owner, handling escalations, leading projects, and managing day-to-day operations simultaneously. Experienced in tenant-to-tenant migrations, device lifecycle management, SaaS administration, and security implementations (MFA, SSO, PIM/PAM).