Experienced Customer Support Specialist with a strong background in the eCommerce industry. I’ve handled order issues, returns, refunds, and account concerns across multiple channels including email, chat, and voice. I’m skilled in using CRM tools and Google Workspace, and I’m known for delivering fast, accurate, and empathetic support. I can work independently, manage multiple tasks, and communicate clearly with both customers and internal teams. I’m highly adaptable, organized, and ready to support your eCommerce operations remotely.