Organized and results-driven professional with 2 years of experience in the BPO industry, supporting both team operations and
client-facing functions. Proven ability to enhance accuracy and efficiency by streamlining administrative and procedural processes. Known for strong data entry skills, effective time management, and a commitment to excellent customer service in high-volume, fast-paced environments.
Software / Online Tools and Platforms:
Google Docs
Google Forms
Microsoft Office
Salesforce
Twilio
Microsoft Teams
WebexSkype
Canva
ChatGPT
Co-Pilot
Slack
ZoomFacebook
Instagram
Slack
Career Highlights:
Handles multiple chats
Handles high volume of calls and generate more sales
Proficient in QuickBooks Desktop and assist client to their payroll and financial statements issue
Soft skills:
Communication
Problem-solving
Teamwork
Time Management
Flexibility
