As an experienced customer service representative for almost 4 years, I already encountered 2 US-based accounts (Healthcare and Telco). I'm committed to helping clients breathe easier. I understand that when you hire a VA, you're not just outsourcing tasks, you're trusting someone to protect your time, energy and business-that's a big deal to me. I'm detail-oriented, communicate early and make sure things get done without needing a follow up. I want to be someone that you can rely on not just for today but long term.