Certified Executive Virtual Assistant with 2+ years of experience supporting real estate, eCommerce, and administrative operations. Skilled in multi?channel customer support (phone, chat, email, social platforms) and adept at turning challenges into positive customer experiences. Proficient in Shopify, CRM platforms (HubSpot, GoHighLevel), and project management tools like ClickUp. Xero and QuickBooks certified, with proven success managing hiring pipelines, email campaigns, vendor coordination, and backend store operations. Highly organized, detail?oriented, and proactive — known for initiative, adaptability, and delivering high?quality results in fast?paced remote environments.
