I have 4 years of experience as a Customer Service Representative, supporting clients through phone, email, and chat. My strength lies in clear communication, problem-solving, and empathy, which allow me to resolve concerns quickly while ensuring a positive customer experience.
Alongside customer service, I also have a sales background, giving me the ability to understand customer needs, provide solutions, and build long-term relationships. In addition, my experience as a dispatcher trained me to manage schedules, coordinate teams, and ensure smooth and timely operations.
