Hi! I’m Ericah, a results-driven professional with over 5 years of experience in administrative operations, customer service, and billing support. As a former Store Operations Manager in one of the largest cooperatives in the Philippines, I honed my skills in managing inventory, sales reports, team supervision, and customer satisfaction. I also bring experience from the BPO industry as a Customer Service Representative, where I supported U.S.-based clients with empathy and efficiency.
I’m now transitioning to the Virtual Assistant space, offering strong capabilities in:
Administrative Support (email handling, calendar management, reports)
Medical or Billing Assistance (claims processing, data entry)
CRM Tools (familiar with Zendesk, Salesforce, and Concentrix tools)
Customer Service (inbound/outbound support, chat, and email support)
Inventory and Sales Monitoring (Excel, Google Sheets)
I am highly organized, detail-oriented, and committed to helping your business run smoothly. I’m looking forward to contributing to a team that values reliability, trust, and quality output. Let's work together!
