I have over 4 years of experience handling client and customer communications, both over the phone and through direct support. At Alorica (AT&T Business Account), I managed high-volume customer inquiries and provided technical support. At 24/7.ai, I communicated with candidates and hiring managers throughout the recruitment process. More recently, at Big Mummy’s, I managed staff and client coordination for the owner. While I haven’t directly managed social media accounts, my experience in professional communication and client relations has given me the skills to adapt quickly to social media management if needed.
