I have several years of professional experience in customer-facing, operations, and business development roles. Most recently, I served as a Senior Sales Officer at InterCommerce Network Services Inc., where I led client engagement, negotiated deals, supported system promotions, and contributed to the improvement of sales strategies and business growth. Prior to that, I worked as an ImpEx Lead at RMW Customs Brokerage, managing import processes and logistics compliance. I also spent over four years as Product Support at Cargo Data Exchange Center Inc., assisting clients with system optimization, user training, and issue resolution.
