Reliable Virtual Assistant with 5 years of experience in customer service and sales support, specializing in client communication, lead management, and administrative assistance. Experienced in property management support, leasing coordination, tenant communication, and CRM management using AppFolio Property Manager. Skilled in managing leasing leads, maintaining accurate records, preparing reports, and promoting rental listings through social media marketing. Strong communication, organizational, and problem-solving skills with a commitment to delivering excellent service.