Hi, I’m Jamie Mercado, a Multi-Skilled Virtual Assistant specializing in CRM management, operations support, and Google Ads.
I help businesses stay organized, improve workflows, and scale their marketing performance by combining strong administrative support with data-driven execution.
I have hands-on experience managing CRM systems, supporting daily operations, and handling Google Ads campaigns including campaign setup, optimization, and performance tracking.
Here’s how I can support your business:
• Manage and maintain CRM systems (Salesforce, Zendesk, GoHighLevel)
• Monitor and optimize Google Ads campaigns (Search & Performance Max)
• Track key metrics such as CTR, CVR, CPC, and ROAS
• Handle email, chat, and phone customer support
• Perform data entry, reporting, and analysis (Google Sheets, Excel, Looker Studio)
• Conduct research, lead generation, and data validation
• Support administrative tasks and daily business operations
I’m detail-oriented, reliable, and proactive, with a strong focus on accuracy and efficiency. I’m comfortable handling recurring tasks while also contributing to process improvements and business growth.
If you’re looking for a Virtual Assistant who can support both operations and marketing, I’d be happy to help.
