I am a seasoned customer support professional with 9 years of experience across telecommunications industry and in social media advertising. My career highlights include 6 years at T-Mobile USA, where I excelled in customer service and technical support, handling billing issues, rate plan upgrades, and basic mobile troubleshooting
At Meta, I spent nearly 3 years delivering high-quality email and chat support to advertisers, optimizing ad performance, and providing strategic recommendations using Facebook Business tools.
My diverse background, including recent experience as a freelance dispatcher, has equipped me with a strong ability to solve problems, manage multiple tasks, and adapt to fast-paced environments.
I am passionate about creating exceptional customer experiences and am eager to bring my expertise to new challenges.
