Hi, I’m Justin James Guevarra — an Executive Virtual Assistant with experience in administrative support, research, data verification, customer service, recruitment, and sales. I help clients keep their daily operations organized, their records accurate, and their follow-ups on track.
My background spans publishing, maritime engineering, insurance, logistics, and BPO operations. Whether I’m reviewing documents, communicating with customers, or coordinating schedules, I approach each task with attention to detail, discretion, and dependable follow-through.
What I can help you with:
• Executive & Administrative Support: Managing emails, calendars, appointments, digital files, and day-to-day administrative responsibilities.
• Research & Reporting: Gathering information, checking sources, preparing reports, and organizing findings into useful summaries.
• Data Entry, Verification & Quality Control: Extracting information from PDFs, comparing records against source documents, correcting errors, and maintaining accurate spreadsheets.
• CRM & Follow-Up Management: Updating contact records, documenting interactions, tracking outstanding tasks, and keeping follow-up information organized.
• Publishing & Document Support: Preparing and formatting documents, coordinating proofreading, maintaining publication records, and tracking project deadlines.
• Customer Service & Sales Support: Handling phone, email, and chat inquiries, resolving escalations, qualifying leads, and scheduling appointments.
• Recruitment & Onboarding Coordination: Sourcing and screening candidates, conducting initial interviews, maintaining applicant records, and coordinating onboarding.
• AI Content Creation: Creating AI-generated images, advertising creatives, and short-form Reels based on your content requirements.
In my previous roles, I supported 147 Virtual Assistants, coached customer service agents, and converted complex engineering documents into structured Excel records. These responsibilities strengthened my ability to manage detailed work while communicating clearly with clients and teams.
I hold a Bachelor of Science in Information Technology and work with Google Workspace, Microsoft 365, Excel, Google Sheets, Adobe Acrobat, HubSpot, Zoho CRM, GoHighLevel, -----------, Trello, Asana, Slack, and Zoom.
If you need reliable support with administration, research, customer communication, or data accuracy, let’s discuss your priorities and how I can help.
