I am Francis Centeno, a dedicated and results-driven professional with strong experience in customer service, technical support, and project coordination. I have worked in the BPO industry handling tax technical accounts, book publishing, and retail accounts, as well as academic freelancing and the food industry. These roles have honed my skills in effective communication, problem-solving, and customer relations.
My strengths lie in project management, leadership, critical thinking, and teamwork. I am fluent in English and have intermediate Spanish skills, allowing me to communicate with a wider range of clients. I take pride in delivering high-quality outputs, resolving customer concerns efficiently, and exceeding expectations in any role I take on.
I want to be known as a reliable, detail-oriented, and professional remote worker who adds value to every project or team I join. I am passionate about continuous learning and always aim to grow with the company I work with.
