Payment Posting Specialist (Healthcare Accounts) | Customer & Recruitment Support | Cold Calling

Hi, I’m Abegail Arda, a Customer Support Specialist and Virtual Assistant with 10+ years of experience supporting businesses in the US, UK, and Australia, including healthcare and aesthetic clinics.

I specialize in customer support, cold calling, and appointment setting, helping clinics convert leads into booked treatments. My experience includes calling aesthetic clinic leads, explaining procedures such as HIFU and skin treatments, and scheduling patients directly for treatment.

My core skills include:
• Customer Support (Phone, Chat, Email)
• Cold Calling & Lead Follow-ups for Aesthetic Clinics
• Appointment Setting & Virtual Receptionist Tasks
• Payment Posting & Billing Support
• Recruitment & Administrative Assistance

I’m experienced with Zendesk, Xencall, 3CX, MS Teams, Skype, Stripe, CMD, Galaxy, HubSpot, Zoiper, and CRM systems, allowing me to quickly adapt to new workflows and deliver reliable remote support.

If you’re looking for a dependable remote professional who can support your team and help grow your bookings, I’d be happy to help