Experienced and detail-oriented IT professional with a solid background in providing technical support, analyzing i-----------, and troubleshooting software and hardware issues. Demonstrated expertise in supporting enterprise-level applications and resolving end-user queries. Proficient in managing i-----------, liaising with cross-functional teams, and supporting various software tools including SAP, Salesforce, and ServiceNow. Strong communicator with excellent problem-solving skills and a proactive approach to service delivery.
