Resourceful and detail-oriented individual with over 10 years of
combined experience in customer service, account management,
collections, and education. Currently working as a Senior
Specialist in Account Management, with a proven track record in
building client relationships, handling escalations, and ensuring
service excellence. Adaptable, tech-savvy, and capable of
managing multiple tasks efficiently in fast-paced, remote
environments—well-equipped to thrive as a Virtual Assistant.
