If you’re looking for more than just a task-taker—but a reliable partner who understands the "owner’s mindset"—I am ready to support your business. I don’t just manage stores; I ensure they grow by keeping operations clean, accurate, and optimized across all major sales channels.
I am Winston Jhon L. Balasbas, a detail-oriented E-Commerce Operations Specialist. With 3 years of hands-on experience as a multi-niche entrepreneur, I bring a unique perspective to every project. I understand the pressure of managing stock levels, handling complex supplier relations, and the vital importance of maintaining high customer retention in a competitive global market.
EXPERIENCE HIGHLIGHTS & SPECIALIZATIONS
Multi-Channel Mastery: I have extensive experience managing the daily "engine room" of stores across Shopify, WooCommerce, eBay, and Etsy. I handle everything from complex product listings and SEO-optimized descriptions to theme/shop audits, ensuring a seamless experience for your customers.
Amazon FBA Operations: Competent in navigating the Amazon ecosystem, focusing on deep Product Research and competitor analysis using advanced tools to identify high-potential winning items.
Etsy Shop Optimization: Specialized in managing Etsy stores, focusing on SEO-friendly tags, shop aesthetics, and order management to help creative brands scale their reach and maintain a 5-star reputation.
Logistics & Data Integrity: I provide high-level sales and inventory reports with 100% accuracy. I don't just look at numbers; I look for operational insights that protect your profit margins and ensure your data is always organized and updated.
WHAT I CAN DELIVER FOR YOUR BUSINESS
Full Store Management: Professional handling of Shopify, WooCommerce, eBay, and Etsy (Listings, collections, categories, and tags).
App & Plugin Audit: I perform deep-dive audits of your "App Stack" (Shopify) or "Plugins" (WooCommerce) to remove bloat, reduce monthly overhead costs, and significantly improve site speed for better conversions.
Advanced Data Organization: Expert use of Shopify Metafields and structured data to organize product specs, clinical details, or "how-to" guides for a professional, high-end look.
Amazon FBA Support: In-depth product research and market analysis using industry-standard tools like Helium 10 and Jungle Scout.
Order Flow & Fulfillment: Precision processing, tracking, and handling exceptions such as refunds, cancellations, and damaged goods claims across all platforms.
Visual Merchandising: I use Canva to create high-converting product presentations, banners, and marketing materials that align perfectly with your brand identity.
TECHNICAL TOOL STACK
Platforms: Shopify, WooCommerce, eBay, Amazon, Etsy.
Research & Optimization: Helium 10, Jungle Scout, Shopify Metafields.
Apps & Integrations: Klaviyo (Email flows), Okendo (Reviews), PageFly (Landing Pages).
Operations & Project Management: ClickUp, Trello, Slack, Google Sheets/Microsoft Excel.
WHY HIRE ME?
I am known for being proactive—I flag issues before they become problems. Whether it’s auditing a catalog for missing SEO tags, coordinating with suppliers to resolve shipping delays, or optimizing your multi-channel inventory to prevent overselling, I am committed to reliability and operational excellence.
I am here to take the operational weight off your shoulders so you can focus on the big picture: Scaling your brand to the next level.
Verified
