Experienced BPO professional with 4+ years in customer support, specializing in Japanese-speaking accounts. I’m fluent in English, Filipino, and conversational Japanese (JLPT N3), and have handled email, chat, and phone support using tools like Zendesk and Microsoft Office.
I’ve worked with international clients, resolved technical issues, managed reports for 300+ institutions, and trained new tea-----------mbers. I also have experience in event coordination, visa processing, and basic bookkeeping tasks like data entry, payroll, and reconciliation.
Detail-oriented, adaptable, and a fast learner — I’m excited to support your team and help your business grow.
