Worked as a Salesforce QA since 2019. Executed multiple end-to-end testing on different businesses with the integration of Salesforce tools such as CPQ, RCA,
Logik.ai, ServiceMax, Sales Cloud and Service Cloud. Through-out the experience of being a Salesforce QA, personally honed the skills of designing and executing test plans, identifying defects, and collaborating with development teams to resolve issues, ensuring to meet business requirements and adhere to quality standards.
Familiar with different Software Development Life Cycle (SDLC) model because of multiple experiences in different projects. Pasted below is the most recent feedback for me as the Project QA:
"She always completed her tasks on time..
She took on a leadership role within the project when individuals were pulled into to assist with QA testing..
She did a great job documenting test cases which was difficult because requirements and design changed drastically throughout the project..
Shai’s documentation was sent to the customer to assist them in writing their test cases for UAT and helped generate training documents..
Shai is a very valuable QA resource. She is responsible and thorough. We were dealing with new technology(RCA and
Logik.ai together), and she was a quick learner."
