I’m an experienced BPO professional with over 7 years in customer support, documentation, risk control, and technical troubleshooting. I’ve handled both voice and non-voice roles including chat support, data entry, and back-office operations with a strong focus on accuracy, efficiency, and customer satisfaction.
Currently,
I’m looking for remote, non-voice opportunities in support, operations, and eCommerce-related tasks.
Core Skills:
-Product Research (Amazon, eBay, AliExpress, etc.)
-Product Listing (descriptions, titles, photo handling)
-Title Optimization & Description Writing
-Data Entry & Web Research
-Microsoft Excel & Google Sheets
-Customer Service & Technical Support (Chat & Email)
Tools I Use:
-Excel, Google Sheets
-Canva, CapCut
-CRM & Ticketing Tools (familiar with various platforms)
I’m a fast learner, highly detail-oriented, and committed to delivering quality work with minimal supervision. I’d be happy to support your team and help you meet your business goals.
Best regards,
Allaine