Medical Billing & Healthcare Virtual Assistant | Revenue Cycle Management Specialist
I am a Registered Nurse with over 14 years of experience in healthcare operations, medical billing, insurance services, and virtual assistance. My background includes Revenue Cycle Management (RCM), eligibility verification, prior authorization, claims submission, payment posting, denial management, accounts receivable follow-up, and insurance verification across various healthcare specialties.
I have experience supporting healthcare providers, ABA therapy practices, medical clinics, and insurance organizations. I am also knowledgeable in patient scheduling, EMR/EHR systems, customer service, data entry, documentation review, and administrative support. My previous roles include Medical Virtual Assistant, Medical Biller, Team Leader, and Process Trainer, where I trained staff on insurance processes, medical terminology, CPT codes, and healthcare workflows.
Key Skills:
• Medical Billing & Revenue Cycle Management (RCM)
• Insurance Verification & Eligibility Checks
• Prior Authorization (ABA and Medical Services)
• Claims Submission & Payment Posting
• Denial Management & AR Follow-Up
• EMR/EHR Documentation
• Patient Scheduling & Administrative Support
• Medical Records Review
• Team Leadership & Training
• Customer Service & Client Communication
I am detail-oriented, highly organized, and committed to delivering accurate, efficient, and reliable support. As a Rising Talent freelancer with a 100% Job Success Score on Upwork, I take pride in maintaining professionalism, strong communication, and high-quality results for every client.
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