Worked in the BPO industry for almost 4 years. Assisted countless customers with their inquiry with accuracy and precision. Having a keen eye for detail, adaptable, flexible, and reliable, I have shown excellence and soon promoted to Workforce Analyst. Duties include but not limited to, data analyzation, data interpretation, forecasting, scheduling, reporting, outage management, etc.
I always believe that the only limit I have is on my mind and everything can be taught. If I am capable of learning it, I can be outstanding at it.
