I’m a dedicated and detail-oriented professional with over 2 years of experience as a Customer Service Representative in the BPO industry, specializing in telco accounts. I have strong communication skills and a proven ability to handle customer inquiries, resolve issues efficiently, and deliver exceptional service through phone, chat, and email support.
I also have experience working in the hospitality and beauty industries as a receptionist and clinic manager, where I handled front desk operations, staff scheduling, and managed social media accounts to boost online presence. These roles strengthened my multitasking, organizational, and client relations skills.
As a fast learner and tech-savvy individual, I am confident using tools such as Google Workspace, Microsoft Office, Canva, and social media platforms. I’m seeking a remote position where I can bring value through excellent customer support, admin assistance, and strong work ethics.
