I am a customer service professional with 4+ years of experience supporting US dental insurance accounts. I specialize in insurance verification, benefits and eligibility checks, claims support, appointment coordination, and assisting members with billing and coverage inquiries.
Throughout my career, I have worked closely with patients, providers, and insurance companies to resolve concerns, explain benefits, and ensure a positive customer experience. I am known for my strong communication skills, attention to detail, and ability to handle sensitive healthcare information with professionalism and accuracy.
My experience includes dental insurance verification, claims processing, revenue cycle support, payment inquiries, account research, and customer service. I am proficient in navigating healthcare systems and maintaining HIPAA compliance while delivering excellent support to patients and providers.
I am currently seeking opportunities in Customer Service, Healthcare Virtual Assistance, Dental Insurance Verification, Dental Billing, and Revenue Cycle Management where I can contribute my skills and continue growing in the healthcare industry.
