I’m a customer service and executive support specialist with 3+ years of experience in the BPO industry, plus recent training in inbox, calendar, and travel management. Whether you need help handling support tickets, managing schedules, or resolving customer concerns, I’ve got you covered.
• Inbox, calendar, and travel management for busy professionals
• Skilled in CRM systems, billing support, and inbound call handling
• Trained and mentored new agents while consistently exceeding KPIs
• Digital-literate: 50+ WPM with 97?curacy, strong multitasker
• Calm and clear communicator—even in high-pressure situations
Timely updates and consistent communication are my priorities. Let’s work together to keep things running smoothly!