I bring over 11 years of experience in healthcare support, including both BPO-based roles and virtual medical assistance. I’ve worked with U.S.-based healthcare accounts, handling tasks like benefits verification, claims processing, prior authorizations, and prescription refills. I’m highly familiar with eClinicalWorks and have a solid understanding of HIPAA guidelines, which helps me work efficiently and securely in a remote environment.
In addition, I have 1 year of experience as a Virtual Medical Assistant, where I supported providers with patient scheduling, chart preparation, follow-ups, and EMR documentation. I’m comfortable communicating with patients and healthcare teams virtually, and I make sure every detail is handled accurately.
I also have part-time bookkeeping experience, where I worked with multiple U.S. clients doing bank reconciliations and financial record-keeping, helping them stay organized and compliant.
I’m known for being dependable, detail-oriented, and proactive. I work well independently, stay focused in fast-paced settings, and always aim to be someone others can count on—whether it’s the provider, the patient, or the rest of the team.
