Hi! I’m Chantilly Anne Montoya, a detail-oriented and results-driven CRM & Automation Specialist with 6 years of hands-on experience helping startups and small businesses streamline their operations. I specialize in Bitrix24 setup, CRM automation, and system optimization — with additional strengths in technical support and clear documentation.
I’ve supported business owners and sales teams by automating lead pipelines, integrating communication tools like WhatsApp and social media, and building workflows that improve response time and reduce manual work. I also have experience handling customer inquiries via email and chat, ensuring a professional and consistent client experience.
What I can offer:
- Bitrix24 CRM setup & automation
- Third-party integration
- Custom workflows, lead routing & follow-ups
- SOP creation & technical documentation
Verified
