Hi! I'm Shenna, a licensed Medical Technologist with nearly 6 years of experience in both clinical laboratory operations and technical support as an Application Specialist for a leading diagnostic company in the Philippines.
I'm now transitioning into the Virtual Assistant field, bringing with me:
* 2+ years of clinical experience: Proven ability to follow strict procedures, handle sensitive data, and deliver accurate results under pressure
* 3+ years in a client-facing technical role: Skilled at training users, troubleshooting, and providing professional support
* Strong computer skills: Proficient with Microsoft Office, Google Workspace, and various diagnostic software platforms
* Fast learner, resourceful, and adaptable
* Excellent communication skills: Comfortable handling both written and spoken English professionally
While I may be new to the VA industry, my experience in healthcare, diagnostics, and customer service makes me highly capable of handling admin tasks, tech support, scheduling, email management, and more.
I'm excited to bring my professionalism, efficiency, and strong work ethic to support your business!
