Healthcare Virtual Assistant with experience in Prior Authorizations, Referrals, Insurance Verification, Medical Records Management, Appointment Scheduling, Patient Communications, Collections, and Revenue Cycle Support. Skilled in coordinating care between patients, providers, pharmacies, and insurance companies while maintaining accuracy, efficiency, and HIPAA compliance.
Experienced in managing prior authorizations for medications and medical services, tracking pathology and procedure reports, processing patient payments, posting transactions in practice management systems, and handling high-volume administrative workflows. Recognized for strong attention to detail, problem-solving abilities, and a proactive approach to improving operational efficiency.
Dedicated to delivering excellent patient service, supporting healthcare teams, and ensuring timely completion of critical administrative and clinical support tasks.