With over 10 years of experience in customer service, administration, and virtual assistance, I help businesses and property owners streamline their operations and deliver exceptional client experiences. I specialize in managing communications, coordinating daily tasks, and ensuring smooth workflow across teams and platforms.
Throughout my career, I’ve supported businesses and companies, managed Airbnb property listings, handled guest relations, and utilized tools like Hostaway, Asana, Google Workspace, and CRM systems like Zendesk and Salesforce to keep everything organized and efficient. My strength lies in providing reliable support, maintaining attention to detail, and ensuring that every task is completed accurately and on time.
I’m passionate about helping businesses grow by taking care of the behind-the-scenes work so they can focus on what matters most. Always eager to learn new tools and strategies, I strive to deliver value, consistency, and professional excellence in every project I undertake.
Skills & Services
• Virtual Assistant
• Encoding in Microsoft/Open Office
• Experienced in managing properties on Airbnb & VRBO
• Used PMS (Hostaway)
• Back-office operations: data entry, admin support, documentation, email, and calendar management
• Also skilled in using Google Workspace and Asana.
• Customer support via email, chat, and social media
• Inbound and Outbound Calls
• Complaints Analyst
• Quality Assurance
I’m ready to start whenever you need and can work flexibly around your schedule. With the right training, I’m confident I can bring value to your business. I’d love the chance to talk with you soon!
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