I have been a costumer support representative for one of the company who offered Healthcare Account. My expertise is to provide claims denial and advice the provider for the next step they need to take in order for their claim to be paid. Sometimes I provide eligibility and benefits of a patient. I'm good on doing extra mile by checking if the services required Authorization or not. In any case you would require me to learn a specific program for this job. I am confident that you wouldn't spend a long time training me. I can assure you that I can easily adapt to any sort of training that the job requires me to.