Detail-oriented and dependable professional with over 15 years of combined experience in quality assurance, inbound sales, and customer service, with a strong focus on remote team support. I specialize in auditing Virtual Assistants across various niches, helping improve performance through clear feedback, coaching, and quality insights. My background also includes handling high-volume customer interactions and sales in onsite roles, giving me a solid foundation in client-facing communication and problem-solving. Tech-savvy, highly adaptable, and committed to delivering results in dynamic virtual environments.
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