Resourceful and compassionate Healthcare Virtual Assistant with a proven track record in delivering seamless remote support to healthcare providers and insurance organizations. With 3+ years of experience, I provided critical back-office and patient coordination support for United Healthcare, specializing in insurance verification, benefits investigation, prior authorizations, referrals, and claims follow-up.
My approach blends accuracy, speed, and a deep understanding of healthcare workflows, ensuring both patients and providers receive timely and efficient service. With a strong grasp of HIPAA standards and hands-on experience with EHR platforms, I thrive in fast-paced environments where attention to detail and empathy make a difference. Driven by a commitment to service and operational excellence, I help practices run smoother behind the scenes—so they can focus on patient care.
